Mega traffic? What is iCaughtSanta.com?
It’s a service that gives parents instant ‘Picture-Perfect’ proof that Santa is real!! Try it free by clicking here.
Where can I see the latest iCaughtSanta photos?
We keep a Flickr photostream here with the latest photos, updated hourly!
How do I save my Character photo to my computer?
Once your order has been completed simply click the “Download” button. We offer photo downloads in many popular sizes.
How do I email my Character photo?
After paying for your photo, we’ll help you email your photo to friends and family or post your photo to more than 20 popular social sites including Facebook, MySpace, Flickr and others.
What if I want to reprint my photo later?
Once purchased, your personal Character photo is stored on our servers. You can visit the website anytime in the future to reprint or email your photo. You will need access to the email address you used when ordering your photo. Click here to retrieve your order.
Uploading my photo is taking a really long time, is something wrong?
No. The Flash program is bandwidth and processor intensive. For best results close any programs or browser windows not in use. Also, if you are on a slower Internet connection, see this page for suggestions.
How big should my picture be?
It should be a bare minimum of 620 X 443. However, a picture that small will not be high quality when printing. Try to take the largest (highest resolution) photo you can. The higher the resolution, the higher quality of your personal photo. Click here to try it free.
How do I get a picture from my digital camera to my computer?
For best results, refer to the owner’s manual for your camera on how to transfer a picture, or visit your camera manufacturer’s website for technical support.
How will lighting affect my picture?
Feel free to use any lighting. Lighting is not a factor. Santa can be adjusted to match any lighting with the “Santa color and brightness” tools.
How far away should I be when taking my picture?
The distance is up to you. The Character you select can be adjusted to fit your picture. See the sample photos in our gallery for ideas.
